"Within the last several months I have had three different Real Estate transactions. James’ approach to customer service was superlative to the other agents by a long shot. I have the responsibility of moving myself and my elderly mother into a new home in a new state. Much of what James provided was linking me to the correct documents, but he never simply stopped at that. I have a very poor memory and a clouded mind from years of chemotherapy. James kindly, patiently, and consistently kept me up to date regarding showings, offers, and guided me seamlessly through the acres of paperwork. The house sold and I have a deep feeling of appreciation for James and the amount of level-headed, quality advice and direction he provided to me."